Tel.   015395 66201

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) Privacy policy credit
This privacy policy was created using a template from Website Law.

(2) What information do we collect?
We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, and operating system).

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases or sales conducted via our auction rooms.

(c) information that you provide to us for the purpose of absentee bidding via our Absentee/Commission bid form.

(d) information that you provide to us when entering goods into our auctions.

(3) Cookies
We may use technology to track the patterns of behaviour of visitors to our site or order processing. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening, although this may prevent online purchasing from being available to you. The information collected in this way can be used to identify you unless you modify your browser settings.

(4) Remarketing
www.1818auctioneers.co.uk also uses 3rd party vendor re-marketing tracking cookies, including the Google AdWords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). We respect your privacy and do not collect any identifiable information through the use of Google’s or any other 3rd party remarketing system. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. You can opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page.

(5) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:

(a) send statements and invoices to you, and collect payments from you.

(b) send you an email, or contact you by phone or post, relating to specific purchases or sale items.

(c) deal with enquiries and complaints made by or about you relating to the website or any business transactions.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(6) Disclosures
We may disclose information about you to any of our employees, officers, agents, or legal representatives insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(7) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent in this way.

(8) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee; and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

(10) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(11) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12) Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email or by post.