We are happy to organise the package and despatch of small items under 2kg when packed purchased on line or over the phone but must stress we are neither professional packers or shippers, we will try to accomodate your requirements after payment for the lots. Demand is high for this service and although we aim to have the items packed and ready to send within a week, we cannot guarantee this. We would like to remind all our customers that whilst we make every effort to pack suitably we can in no way take responsibility for the safe arrival of goods and take no liability for damage in transit.
If you bid via the-saleroom.com, please note that due to increased security measures, we will only dispatch parcels to the registered cardholders address. Any request for parcels to be sent to an alternative address will be at the discretion of the Auctioneer.
We are happy to quote prior to bidding on specific lots, please call or email
Most items are sent Royal Mail Special Delivery with full tracking.
For larger lots we advise on couriers and we can recommend Chris Watson 07793240435 email@example.com or JG Transport 07807 132783 firstname.lastname@example.org
Please contact the couriers direct for quotes pre and post sale
For international shipping we recommend Mailboxes at Preston 01772256700 or email@example.com
Some comments received from clients
"Hi i have recieved lot 308 - cut glass mushroom lamp today at mid day. Many thanks for the speed and superb packaging - all is safe and sound - excellent lot I am delighted"
"I feel I must send you this email after opening up the parcel that you sent to me and also speaking to your salesroom manager. We buy china from all over the world and it is very, very rarely that all or some of it is not broken and damaged. I was absolutely thrilled with the way that you had packed these vases !! It was a sheer delight to find somebody that knows the correct way to pack fragile items. We commend you on your packing and will recommend your auction rooms to our colleagues. It is so disheartening when auctioneers subcontract the packing out to so called "experts", who claim to know what they are doing, only to find that at a very inflated priced, the service is next to useless. I will certainly use your auction house again with the upmost of confidence, should you have anything that is interesting to us.Many, many thanks once again"